Terms & Conditions

These terms apply to Refresh Valet bookings with Revive & Gleam.

• Exterior washing and interior cleaning.
• Service addresses within Kirklees.
• Appointments on the days shown in our booking calendar.

Results depend on the vehicle’s condition; pre-existing damage and permanent stains may remain.

A £5 deposit secures your slot and counts towards the final total you choose to pay.

Your chosen total cannot be less than the deposit already paid. Any additional payment after the valet is entirely optional.

Card deposits use Stripe. Bank transfers are held for 24 hours pending verified receipt; an unpaid or unverified hold may expire. Do not transfer after expiry without checking with us. We will reconcile any late payment with you.

• Provide accurate contact details, vehicle information, postcode and service address.
• Your booking postcode must be within Kirklees.
• Contact us beforehand about safe access, where the service will take place and any condition needing special attention.
• Remove all personal belongings from the car and boot before arrival, and tell us about known damage or faults. You do not need to remove rubbish.
• We can carry out interior work during rain. Exterior work cannot go ahead in rain.

The £5 deposit is credited towards your chosen total. Please visit out FAQ's if you need help, If you need to cancel or rearrange you can do this inside your Member Area.. If we cancel your booking, your deposit will be returned.

Cancel on our cancellation page using your reference, surname and booking email. At least 24 hours’ notice qualifies for a refund of the deposit actually paid. Under our usual policy, less than 24 hours’ notice means the deposit is retained because the slot prevented other bookings. Statutory cancellation rights, including applicable online booking cooling-off rights, take precedence. Use the Change or cancel page to select another available appointment with your original booking terms and any paid deposit. No additional deposit is charged.

If we cannot carry out your booked service, we will discuss rearrangement or return your deposit. Refunds are handled through the original payment method where possible.

These terms do not limit your statutory consumer rights.

If you have a concern about the service or wish to exercise an applicable cancellation right, contact us promptly. No additional work or charge will be agreed without discussing it with you.

Revive & Gleam
158 Riddings Road
Huddersfield
HD21HS

Valid discount codes reduce the £5 booking deposit by the percentage shown at booking. A 100% code confirms your slot without any payment. Each accepted booking uses one code allowance, including pending bookings; cancellation or expiry does not restore a use. If a discounted deposit qualifies for a refund, only the amount actually paid is returned.

After the valet, you may choose to make a contribution using our business-bank payment link or transfer details. There is no obligation to pay anything more. Leaving a review or giving permission to publish it does not require a contribution.